Maintenance Agreement Software
HVAC maintenance agreements are crucial for driving revenue, with a successful maintenance contract program easily accounting for 50% or more of your HVAC company’s annual revenue. Below, we’ve delved into
HVAC maintenance agreements are crucial for driving revenue, with a successful maintenance contract program easily accounting for 50% or more of your HVAC company’s annual revenue. Below, we’ve delved into
FieldPulse Engage Engage is a fully integrated VOIP phone system to manage your customer interactions, including phone calls, text messaging, voicemail, and more. Engage saves […]
Unsurprisingly, business statistics and polls indicate time and time again what many of us assume to be true. People are more likely to trust the recommendation of a friend or personal contact over anonymous reviews, advertisements, and other sources. Sources show that personal, customer referrals are up to 4 times more likely to buy than a non-referred person.(http://www.referralsaasquatch.com/7-surprising-stats-about-customer-referral-programs/)At the end of the day though, people are also busy and distracted at times, so it’s up to you as the service-business owner to help make sure your customers are referring and growing your customer base in the most successful way possible.
It’s important to consider a few factors when coming up with a customer referral program for your business:
Let us help get you started on the way to setting your very own customer referral program. Below is a sample letter/email/postcard for you. Please use this text as your own, or make any changes as you see fit.Dear [CUSTOMER NAME],Let me first thank you on behalf of [YOUR COMPANY NAME] for your business and loyalty. Our success is built upon great customers like you.We’d like to announce a new customer referral initiative so more customers can receive the same great level of service that you are already receiving. We believe that a customer referral is the best way to recruit new customers. As one of our top customers, we would like to reward you for referring new customers to us.For every referred customer who schedules services with us we’d like to reward you with 25% off your next scheduled service.To get started, simply send us an email at [YOUR COMPANY EMAIL ADDRESS] with the names of any companies/clients who we might expect to hear from so we can make a note on your customer profile and ensure you receive the credit you deserve!Thanks for your business and support!