The main challenges for the Spark Contractors team are organising their overall workload and job demand, as well as getting new employees onboarded in a timely and effective manner.

They needed to find a solution that allowed them to stay organised. Not just in terms of their heavy workload, but also to ensure regulations are met.

Before signing on with FieldPulse, Spark was using everything from Excel spreadsheets and Office 365 to other field service management software. The old-school spreadsheets weren’t working, while the other management softwares were very expensive.

With FieldPulse, they found that not only was the price the best, but FieldPulse’s features were the most compatible with what they needed to do each day.

“FieldPulse has been much better than our previous paper systems. Faster for quoting and easier to store vendor information,” said Brent Ruga of Spark Contractors. “It is the most simple and easy software to get started and easy to train our team on.”

There have been several features that have helped Spark reach their goals, including:

• Quotes — The quoting process is much faster now, and the Spark team loves having whole team visibility.
• Customer management — Seeing customer info at a glance has been a huge game-changer, allowing the team to put customers in just once and they are always ready to pull up in the app.
• Access in the field – Very helpful that technicians can connect with a customer directly on site from their phones.
• Timesheets – Brent and the team love being able to track team time all in one place, as well as how much time is spent on each job.

Brent and the Spark team will continue to use FieldPulse in their day-to-day lives. Saving time and getting even more done every week.

“FieldPulse has been fantastic in getting and keeping us organised.” added Brent. “Before we signed on, we had no idea which jobs were ongoing and which ones were completed. I can easily pull reports in 5 mins and figure out how well we’re doing this month.”